Basic Search Using keywords is an effective way to search for words, phrases and acronyms contained in a job openings or job seeker profiles (e.g., Java, nurse, Oracle, teacher, human resources). How you create your search string will influence your search results. You can refine your search interactively after you see the live results in the Refine Search box on the right.
Advanced Search There are a number of ways you can define your keyword search terms using Boolean operators for a more effective resume search. You can use AND, OR, and quotes "…" to customize your search.
AND Use AND between terms to search for job openings or job seeker profiles that include all surrounding terms. For example, Java AND developer will return only resumes that include both terms. If you don’t separate your terms, (e.g., Java developer), AND is used as the default.
OR Use OR between terms to search for find job openings or job seeker profiles that contain either word surrounding it. For example, programmer OR developer will return job openings or job seeker profiles that have either term. Using OR can be useful when there is more than one word that describes a desired search term.
You can also use AND and OR together in a search. For example, Java OR .NET AND developer will return all job openings or job seeker profiles for Java developers and .NET developers.
QUOTES Use "…" (quotation marks) around multiple terms to search for job openings or job seeker profiles that include exactly the term included in quotes. For example, "Java developer" will return vacancies that include that specific word sequence, rather than separate occurrences of the two words (otherwise the query would also return JavaScript developer positions).
Optionally, you can further restrict your search by location, by industries, and job function. You can also enter keywords you would like to exclude. You can refine your search interactively after you see the live results.
492
Credit & Collections Team Lead (Bilingual)
Accenture
2009-10-28 09:13:07
2-5 years
Open
Credit & Collections Team Lead (Bilingual) - San Antonio, TX-00080572 Description Organization: Business Process Outsourcing, Global Delivery Centers Location: San Antonio, TX Individuals within the BPO Global network of Delivery Centers (GDC) provide clients with proven solutions, proprietary software assets and industry best practices to deliver an outsourcing solution at a fraction of the cost required to run the process in house. The Delivery Center model is based on the principle that efficiencies and economies of scale are achieved through procedural best practices and centralized relationships for our clients specializing in finance and accounting, procurement, customer service, human resources and other services. Business Process Outsourcing (BPO) helps clients develop and deliver business process innovations with cutting-edge outsourcing services. These services transform enterprises and deliver high performance at lower costs. We offer a full array of business process outsourcing services founded on operational excellence and cost effectiveness. Our GDC resources can expect to: Receive ongoing training to build and extend professional, technical and management skills in all areas Enjoy our comprehensive and generous benefits package The Credit & Collections Team Lead (Bilingual) oversees collection activities across all business streams for Latin America while monitoring compliance to credit policies and procedures. Maintain the Accounts Receivables portfolio and associated metrics by ensuring cash is collected, accounts are reconciled, cash posted and disputes resolved. Co-ordination and development of a team of Collections Analysts Maintain a high level of Accounts Receivables performance in the collection team ensuring full implementation of credit policies and procedures and best working practices Responsible for managing large/complex accounts Responsible for implementing, on a micro-level, monthly collection strategies Ensure full and efficient use of collection tools and systems Monitor timely and correct application of cash Initiate and monitor resolution of account reconciliation issues First escalation point on collection issues Responsible for the integration and training of new members of the collection team Regularly assess performance, giving feedback and assessing training needs Manage workload and ensure that manning and skills levels within the team are effectively utilised to meet current needs Establish efficient ways of communication and information exchange Ensure compliance of the team to all reporting issues Work with line management on integration of new business streams to the collection process Attend daily/weekly calls with the client to address issues or propose process improvement initiatives Take a proactive role towards improved performance and development of strategies for meeting goals Qualifications Basic Qualifications: 3 years experience in a collections, cash applications, or customer service role 3 years experience supervising a team 3 years experience using Excel to provide recurring reports 2 years experience in complex accounts receivable, including billing and collections Bachelor degree or equivalent work experience Fluency in Spanish (Reading, Writing, and Speaking). Preferred Skill Requirements: Excellent oral and written communications skills Proficient with Microsoft Office (Word, Excel) Experience working in a retail environment Must have particularly strong analytical, organizational and communication skills. Show an ability to work to tight deadlines whilst maintaining accuracy Knowledge of additional languages would be an advantage Strong interpersonal Skills are key, due to the constant contact with clients Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa. We are an Equal Opportunity Employer. Job Industry Specific Primary LocationUSA-TX - San Antonio Organization Outsourcing for Accenture Clients (Services) Schedule Full-time
